THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
Vera Assisted Living is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
How We May Use and Disclose Your Health Information
For Treatment
We may use and disclose your health information to provide, coordinate, or manage your care and any related services. This includes sharing information with healthcare providers, pharmacies, and other professionals involved in your care.
For Payment
We may use and disclose your health information to obtain payment for services provided to you, including billing insurance companies, Medicare, Medicaid, or other third-party payers.
For Healthcare Operations
We may use and disclose your health information for our healthcare operations, including quality assessment, staff training, licensing, and other administrative purposes.
Other Permitted Uses
- As required by law
- For public health activities
- To report abuse, neglect, or domestic violence
- For health oversight activities
- For judicial and administrative proceedings
- To avert a serious threat to health or safety
- For workers' compensation purposes
Your Rights Regarding Your Health Information
- Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health information.
- Right to Amend: You have the right to request amendments to your health information if you believe it is incorrect or incomplete.
- Right to an Accounting: You have the right to receive an accounting of certain disclosures of your health information.
- Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your health information.
- Right to Confidential Communications: You have the right to request that we communicate with you in a certain way or at a certain location.
- Right to a Paper Copy: You have the right to obtain a paper copy of this Notice upon request.
Our Responsibilities
We are required to:
- Maintain the privacy of your health information
- Provide you with this Notice of our legal duties and privacy practices
- Follow the terms of the Notice currently in effect
- Notify you if we cannot agree to a requested restriction
- Notify you in the event of a breach of unsecured PHI
Changes to This Notice
We reserve the right to change our privacy practices and this Notice. Changes will apply to health information we already have about you as well as any information we receive in the future.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
- Vera Assisted Living Privacy Officer: 352-344-5555
- U.S. Department of Health and Human Services Office for Civil Rights: 1-800-368-1019
You will not be penalized for filing a complaint.
Contact Information
For more information about our privacy practices or to exercise your rights, contact:
Privacy Officer
Vera Assisted Living
109 N Seminole Ave
Inverness, FL 34450
Phone: 352-344-5555
Email: privacy@vera-alf.com
Effective Date: January 1, 2026