Vera Assisted Living ("Vera," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, address, email address, and phone number
- Health and medical information (for residents and prospective residents)
- Emergency contact information
- Financial information for billing purposes
- Information provided through contact forms or tour requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Provide and improve our assisted living services
- Respond to inquiries and schedule tours
- Process admissions and manage resident care
- Communicate with residents and their families
- Comply with legal and regulatory requirements
- Maintain the safety and security of our facilities
Information Sharing
We do not sell your personal information. We may share information with:
- Healthcare providers involved in resident care
- Family members and emergency contacts (with appropriate consent)
- Regulatory agencies as required by law
- Service providers who assist our operations
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Vera Assisted Living
109 N Seminole Ave
Inverness, FL 34450
Email: privacy@vera-alf.com
Phone: 352-344-5555
Last Updated: January 1, 2026