At Vera Assisted Living, we are committed to protecting and promoting the rights of all residents. As a licensed Assisted Living Facility in Florida, we adhere to all resident rights established under Florida Statutes Chapter 429 and Florida Administrative Code Chapter 58A-5.
Important: A complete copy of the Florida Resident Bill of Rights is provided to each resident upon admission and is posted in a conspicuous location within each facility.
Fundamental Rights
Every resident of Vera Assisted Living has the right to:
- Live in a safe and clean environment
- Be treated with dignity, respect, and consideration
- Be free from mental and physical abuse, neglect, and exploitation
- Maintain privacy in treatment and personal care
- Participate in their own care planning
- Receive adequate and appropriate healthcare services
Communication Rights
- Unrestricted communication with family, friends, and legal representatives
- Private telephone conversations
- Send and receive personal mail unopened
- Access to the internet and electronic communications
- Meet privately with visitors during reasonable hours
Personal Rights
- Manage personal financial affairs or designate a representative
- Retain and use personal property
- Share a room with spouse if both consent
- Self-administer medication if determined safe
- Participate in social, religious, and community activities
- Refuse treatment or services
Information Rights
- Access to all records pertaining to the resident
- Be fully informed of services available and charges
- Receive written notice of any changes in fees or services
- Be informed of facility rules and regulations
Grievance Procedures
Residents have the right to voice grievances and recommend changes without fear of retaliation. Complaints may be directed to:
- Vera Assisted Living Administration: 352-344-5555
- Florida Agency for Health Care Administration (AHCA): 1-888-419-3456
- Florida Long-Term Care Ombudsman: 1-888-831-0404
Our Commitment
Vera Assisted Living is dedicated to ensuring these rights are protected and that every resident experiences the highest quality of care in an environment that promotes dignity, independence, and well-being.
Last Updated: January 1, 2026